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The hospice service intensity add-on and best practices for end-of-life care

Solutions

Providing solutions that enable exponential impact.

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Webinar Caring Smarter

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support.

The hospice service intensity add-on and best practices for end-of-life care

Presented by Catherine Dehlin, RN, BSN, CHPN, CHCM – Director of Hospice Services for Fazzi Associates

In 2016, the Centers for Medicare & Medicaid Services (CMS) introduced a service intensity add-on (SIA) payment for routine home care visits by a registered nurse or social worker to meet the increased clinical and emotional needs of patients in the last 7 days of life and their families. However, after two years with this additional benefit, skilled visits at the very end of life have not significantly increased. About 20% of patients do not receive a skilled visit on the day of death. Is your hospice benefitting from the SIA and providing the level of care that your patients and families need?

CMS data reveals an opportunity to integrate clinical, financial, and quality factors to enhance the patient experience in the last days of life, increase patient and family outcomes and satisfaction, and optimize financial performance. The key is learning how. Watch this free, 60-minute webinar presented by Catherine Dehlin, RN, BSN, CHPN, CHCM, Director of Hospice Services at Fazzi Associates. In this webinar, you will learn best practices and interdisciplinary approaches that will help you address staffing challenges, increase accountability, and standardize processes to produce an immediate impact.

Watch and learn:

  • The context behind the hospice SIA and how it has affected hospice services at the end of life
  • The factors common to every agency that impact clinical, quality, and financial performance as it relates to the SIA
  • Best practice standards that can maximize your patients’ quality of care and family satisfaction at the end of life

The SIA supports your hospice as you deliver the care your patients and their families need at end of life. This webinar has the guidance your hospice needs to make it work. Don’t miss it!

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Fill out the form to watch the on-demand webinar.

Revenue Cycle Management

Recorded Oct 23, 2018

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Presenter

Presenter: Catherine Dehlin, RN, BSN, CHPN, CHCM

Catherine Dehlin, RN, BSN, CHPN, CHCM is the Director of Hospice Services for Fazzi Associates. She is a senior leader in post-acute care having run home health and hospice agencies, including founding, growing, optimizing and ultimately selling a large hospice organization in Louisiana. In her role at Fazzi, Catherine serves providers across the country, focusing on educational development, optimizing organizational design, operational efficiency, advanced clinical modeling and quality improvement programs, and assisting organizations in achieving best practice clinical and financial performance. As a hospice and palliative care certified nurse and certified hospice case manager, Catherine reaches into the hospice philosophy by integrating a strong set of patient-centered core values and smart, sustainable business models.

Jill Dyer

Jill Dyer

Jill Dyer, BSN, RN, HCS-D, HCS-O is a senior-level home health executive with more than 30 years of progressive management experience. An accomplished nurse, Jill has fulfilled a wide variety of roles that inform her expertise as an industry consultant, including home health administrator, home health director of nursing, and nurse consultant for home health. Jill is also certified as a Home Care Coding and OASIS Specialist. Through her clinical knowledge as a nurse and extensive management experience, Jill brings a comprehensive and well-rounded perspective to her work as a consultant and educator.

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About WellSky

WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. A portfolio company of TPG Capital, WellSky serves more than 10,000 customer sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations. Informed by more than 30 years of providing software and expertise, WellSky anticipates providers’ needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world. For more information, visit www.WellSky.com.


About WellSky

WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. A portfolio company of TPG Capital, WellSky serves more than 10,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.