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Providing solutions that enable exponential impact.

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FAQs from the webinar

The hospice service intensity add-on and best practices for end of life care

FAQs from the webinar:
The hospice service intensity add-on and best practices for end of life care

Written by Catherine Dehlin, RN, BSN, CHPN, CHCM, COQS

In 2016, the Centers for Medicare & Medicaid Services (CMS) introduced a service intensity add-on (SIA) payment for routine home care visits by a registered nurse or social worker to meet the increased clinical and emotional needs of patients in the last 7 days of life and their families. However, after two years with this additional benefit, skilled visits at the very end of life have not significantly increased. About 20% of patients do not receive a skilled visit on the day of death. Is your hospice benefiting from the SIA and providing the level of care that your patients and families need?

CMS data reveals an opportunity to integrate clinical, financial, and quality factors to enhance the patient experience in the last days of life, increase patient and family outcomes and satisfaction, and optimize financial performance. The key is learning how.

The hospice service intensity add-on was the topic of a recent 60-minute webinar presented by Catherine Dehlin, RN, BSN, CHPN, CHCM, COQS, Director of Hospice Services at Fazzi Associates — The hospice service intensity add-on and best practices for end-of-life care — now available to watch on demand. Now Catherine answers some of the most popular questions asked during the webinar in this new FAQ document.

Get answers to these questions and many more:

  • Is the hospice SIA based on calendar days or 24-hour periods?
  • Does the hospice chaplain count as part of the SIA?
  • How is SIA affected if the patient dies during continuous care (CC)?
  • Are the hours per day cumulative or do they have to be continuous?

Download and share this valuable resource with your hospice team!


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Revenue Cycle Management

Recorded Oct 23, 2018

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Presenter

Presenter: Catherine Dehlin, RN, BSN, CHPN, CHCM

Catherine Dehlin, RN, BSN, CHPN, CHCM is the Director of Hospice Services for Fazzi Associates. She is a senior leader in post-acute care having run home health and hospice agencies, including founding, growing, optimizing and ultimately selling a large hospice organization in Louisiana. In her role at Fazzi, Catherine serves providers across the country, focusing on educational development, optimizing organizational design, operational efficiency, advanced clinical modeling and quality improvement programs, and assisting organizations in achieving best practice clinical and financial performance. As a hospice and palliative care certified nurse and certified hospice case manager, Catherine reaches into the hospice philosophy by integrating a strong set of patient-centered core values and smart, sustainable business models.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

Presenter

Presenter: Jill Dyer, BSN, RN, HCS-D, HCS-O

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly.

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About WellSky

WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights. People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care. Informed by more than 30 years of providing software and expertise, our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.

About WellSky

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.

People who choose a life of caring — and the organizations and communities they serve — deserve a special kind of support. So we help them to care smarter. Liberating them to focus on the people they serve. Providing solutions that make work flow, integrate insights, and update effortlessly. So they're able to anticipate — and exponentially increase — the impact of care.